Recent Posts

Training and Certifications

7/21/2020 (Permalink)

Here at SERVPRO of Licking County, your home or business will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, fire restoration, carpet and upholstery cleaning and more. This allows us to perform at the standards that you expect and deserve.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

Initial Franchise Training

SERVPRO Headquarters Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Web-based Training

Technicians and office staff have access to learn and test their knowledge of industry standards.  These courses are often video presentations as well as support materials that challenge our technicians to reach their full potential and offer quality services to our customers.

At SERVPRO of Licking County, we encourage personal and professional growth among our staff.  As our company grows and learns, we want our staff to do the same. By following this objective, we are able to perform quality and trusted services. 

When you find your business or home affected by flood, water leak, mold, smoke, fire, vandalism, storm, or other damage, you can trust the SERVPRO of Licking County team to have your back. Call us at 740-587-0938.

Tips to Avoid Water Damage on Summer Vacation

7/9/2020 (Permalink)

In order to prevent water damage in the summer while on vacation, it's important that you prepare your home before you leave. Here are some helpful tips to keep your house protected from any water damage while you are enjoying your summer vacation.

Before you leave:

  • Inspect your home  - Inspect for leaks or rusts in pipes, water heaters, windows, doors, roofs, and hoses.
  • Clean out your gutters - Clean out debris to prevent water pooling and damage.
  • Drain your pipes - Running the faucets in your home will ensure that pipes are relieved of any pressure
  • Turn off water heater - Not only will this save you money but prevent any chance of the water heater having a problem.
  • Shut off water supply - Shut the water supply off either at the main valve or at the most frequent sources (toilets, refrigerators, and washing machines).
  • Install and test sump pump - Sump pumps should be tested annually as a preventative measure to keep them from failing.

While you are away:

  • Have a friend or neighbor check on your house - To make sure that, if a leak does occur, it will be caught and stopped as quickly as possible.

If water damage has impacted your home or business, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

10 Fire Summer Safety Tips

7/1/2020 (Permalink)

Here are 10 tips to ensure fire safety in the home while you enjoy your summer plans, according to the United States Fire Administration:

1. Build campfires at least 10 feet away from homes and at least 25 feet away from tents, plants, and overhanging branches.

2. Do not set off your own fireworks or sparklers, as these can reach up to over 1000 degrees Fahrenheit and can result in third-degree burns. If you would like to see fireworks, go to a public showing produced by experts.

3. Make sure to only use grills outdoors. Using them indoors can cause house fires or carbon monoxide poisoning. Keep a three foot safety zone around your grill, keeping children, pets, and the house safe.

4. Only use grills on the ground floor. Using them on porches and balconies leads to a higher risk for house fires.

5. Keep a three foot safety zone around your grill, maintaining the safety of children, pets, and the house.

6. Open your gas grill before lighting.

7. Do not walk away from your lit grill, keep an eye on it at all times to prevent fires.

8. Clean your grill after each use, removing grease that has the potential to start a fire.

9. Place coals from your grill in a metal with a lid once they have cooled.

10. Wear short sleeves or roll them up and use long-handled barbecue tools while cooking on the grill.

If fire or smoke damage has impacted your home or business, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Source: https://www.usfa.fema.gov/prevention/outreach/summer.html

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Licking County today at  740-587-0938 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are Cleaning Experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Licking County, 740-587-0938]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Odor Removal in your Commercial Facility

8/16/2019 (Permalink)

Keep it Fresh!

Have you ever wondered how your customers feel when they enter your facility? Most commercial property owners strive to offer a comfortable and welcoming facility for their customers. The happier and more comfortable the customer is, the longer they will stay and more likely they will be to return. 

In addition to a clean, neat appearance, your facility should also have a clean smell. Unpleasant odors in your commercial property have the ability to negatively impact your business. Odors are good or bad based on individual perception. It is important to ensure that your customers have a positive perception of your facility. 

SERVPRO is widely known for being the leader in fire and water damage cleanup and restoration but we also offer many other services. Our team at SERVPRO of Licking County is also trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize unpleasant odors thoroughly. 

The science of identifying and eliminating odors can be a tricky thing, so give us a call at 740-587-0938, and leave the restoration to us. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Licking County Smoke and Soot Cleanup

7/31/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Licking County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

If fire or smoke damage has impacted your home or business, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Water Damages and Your Insurance Coverage

7/24/2019 (Permalink)

Are You Covered? 

There is no worse nightmare than coming home and finding your house flooded. Your furniture, walls, carpet and belongings are soaking wet. You wonder, “Will my insurance help with water damage restoration?” 

Unfortunately, the answer is complicated and depends on your policy. Insurance policies vary from one company to the next. Water damage is one of the most common disasters your home can experience so it is important to make sure you have the necessary coverage if the need should arise. 

According to the Insurance Information Institute:

“Generally speaking, water that comes from the top down—such as rainfall and burst sprinklers—is covered by a standard homeowners policy.

Some policies cover sewer and drain backups, but many do not; however, you can purchase a sewer backup rider to your homeowners or renters coverage.

Typically, water that comes from the bottom up—such as an overflowing river—is covered by a separate flood insurance policy, which can be purchased from the federal government’s National Flood Insurance Program (NFIP), and from some private insurers.”

However, properly maintaining your home is one of the best ways to prevent water damage from happening. 

If water damage has impacted your home or business, please call SERVPRO of Licking County at 740-587-0938. Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.

Stay Safe in Extreme Heat

7/17/2019 (Permalink)

What to Know 

An excessive heat watch has recently been issued for the Central Ohio area over the next few days. That makes now an important time to consider safety precautions for extreme heat. Heat affects all people, but especially the young, the elderly, and people with illnesses or chronic diseases. However, even young and healthy people can be affected if they participate in strenuous physical activities during hot weather. 

Heat-related illnesses, such as heat exhaustion or heat stroke, happen when the body can not properly cool itself. The body normally cools itself by sweating, however during extreme heat this may not be enough. During extreme or excessive heat, a person’s body temperature rises faster than it can cool itself. There are several precautions that you can take to prepare for and prevent extreme heat from affecting you and your loved ones.

Tips for Preventing Heat-Related Illnesses

  • Stay cool indoors
  • Schedule outdoor activities carefully
  • Wear lightweight, light-colored, loose-fitting clothing
  • Wear sunscreen 
  • Pace yourself 
  • Stay hydrated 
  • Stay away from very sugary or alcoholic drinks
  • Do not leave children or animals in cars
  • Avoid hot and heavy meals
  • Keep your pets hydrated
  • Know the signs of heat-related illnesses
  • Monitor those at high risk
  • Check for updates 

Heat related deaths and illnesses are preventable. Despite this, around 618 people in the United States are killed by extreme heat every year. Please take the proper precautions to ensure that you and your loved ones stay safe. 

Source: https://www.cdc.gov/disasters/extremeheat/heattips.html 

IICRC Certified Firm

7/8/2019 (Permalink)

SERVPRO of Licking County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Licking County

SERVPRO of Licking County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you would like to schedule service for your home or business, please call (740)-587-0938 today! 

Let our professional team do the cleanup with the proper procedures to keep you, your home or company safe.